FAQ

Q: How long have you been in business?
A: Since 2002 (17 years), WholesaleKeycain.com has been selling online.

Q: Where are you located?
A: Our main office and warehouse are both located in Tustin, California. See the Contact Us page for details.

Q: Is there a minimum order? Can I order a single keychain?
A: This is a wholesale website.  There is a minimum order of $50.  You can order individual keychains as long as the order total adds up to $50.  If you need to order a single keychain, you can visit our retail website at www.DiscountedKeychains.com

Q: Do you offer free shipping.
A: Unfortunately we cannot offer free shipping.  At these reduced wholesale prices we simply do not make enough profit to offer free shipping.  Sorry.

Q: I am a wholesale customer (auto dealer, gift shop, locksmith) and I want to stock my store with popular items. Can you help me put an order together?
A: Sure, we love to help! Send us an email at sales@WholesaleKeychain.com and let us know the best to time to reach you.

Q: I am an auto dealer and I’m looking for a promotional item (keychain) to give away when a customer purchases a car from us.
A: Easy! We handle orders like this every day. Send us an email and we will get in touch with you. Email us at sales@WholesaleKeychain.com to get started.
It’s much easier and quicker than you may think:
1. Pick a keychain.
2. Tell us what you want engraved (front and back).
3. We will send you a proof for review.
4. Once you approve the proof, we process your order.
5. You’ll have the keychains in ~14 days.

Q: I am a wedding planner (or event planner) and I have a wedding/event and I want to make sure I get my items on time.
A: No worries. We specialize in getting your products to you on time. When you place the order make sure you leave a comment about the date of the event. If you prefer, you can also email us at sales@WholesaleKeychain.com.

Q: Do you ship internationally?
A: Yes, we ship all over the world. We have customers in Canada, South America, Europe, Asia, Middle East, Africa and Australia.

Q: Can I contact you with a question?
A: We LOVE to hear from our customers. Feel free to call us Monday to Friday, 8am to 4:00pm PST, at 952.681.2143. For faster response, email us at sales@WholesaleKeychain.com. Our Customer Service reps do their best to reply to emails on nights and weekends.